Testimonials Library

"A really good session, the trainer is really knowledgeable and presents everything in a really understandable format that the participants really enjoyed. Quite a difficult subject to get over sometimes but I think he presented it really well. Nice mixture of technical knowledge and practical examples. Good for a very mixed audience as it wasn't overly technical. I highly recommend it in terms of bringing a mixed group up to speed with the importance of responding to a cyber incident, and what the essentials are, about dealing with it, with both the forensic side and the whole publicity side around it. A really good event and from an IT perspective, what I wanted to get out of it was engagement from the organisation. We could have an organisational approach not just a technically-focussed rectification if we are impacted by a cyber incident, which I think we really achieved. Everyone went away buzzing and quite keen to go to the next stage and build on this training. From my perspective, really good event. Highly recommend it." Wayne Parks - Head of ICT - Warwickshire Police

“I found the course to be very practical. Really one key takeaway for me was that as an organisation we need to have a bit more visibility over our processes and so on and share that information and responsibility across the organisation. And we really need to get those plans and processes in place and training for staff as well. I just don’t think there’s an awareness or understanding of the high level of risk. But certainly where this course has done well is to alarm me or scare me as well as being very informative. The timing is really, really good. We’re putting in place a big programme of change management, new IT staff and structures and we’re developing new cyber incident plans. So the timing is excellent because we have a bit of a draft in place but I’m glad we didn’t finalise it until I did this course. Now I think our draft has too many words so I’m going to go back and simplify it using your matrices and all, I thought they were absolutely brilliant. Overall, I enjoyed the training and I thought it was very engaging. I hope to be able to go back with a bit more confidence in terms of my understanding and having those conversations with IT.” Hazel King- Portfolio Manager- Lisburn & Castlereagh City Council

“I found the 3 days very informative and they have raised my awareness. I think it has put everything into perspective. Before I would have been really afraid to challenge or ask questions because I didn’t sort of know enough, I didn’t come from an IT background. This course has given me that confidence to challenge more. I think even in presenting to the management, I think it will give me a better footing to get my point across more productively. The trainer was very good and kept the audience engrossed and yes, was very informative.” Samantha Rice - Risk & Business Continuity Officer- Lisburn & Castlereagh City Council

The content of the course and the expertise of the trainer was very good. Personally, I learned a lot and my team and I picked up a lot. We also figured that there’s a lot more that needs to be done and we’ve been given ways to justify things that we need to have as part of our defence. Part of your material has also shown us how to convince our partners in other units, like infrastructure, to maximise existing tools and better use the tools to further protect the bank.

“The course was excellent and it surpassed my expectations. I came here wanting to understand the risk and I think I’ve gone from being clueless to clued in. I have no doubt that it’s a huge task to get the risk mitigations, and actions and playbooks in place. I’m sure we have some. But understanding that and articulating that, I think I can do much better. Amar, you have kept us engaged the entire time, with your pace, knowledge and humour. This is a subject matter that can be extremely dry but how you’ve kept us engaged over 2.5 days is simply magical. I don’t think I’ve enjoyed a course more. Thank you very much, that’s been no mean feat.” Jill Hunter- Risk Manager- Ards and North Down Borough Council

"I would like to give my feedback on the Cybersecurity Incident Response planning training given by Amar from Cyber Management Alliance. I was very, very excited to meet Amar since I had known him for a while. It was a very good opportunity and we learnt a lot and my team enjoyed the session. I personally enjoyed the training, the content and how it was delivered. These two days were very good, very fruitful, very interesting and we also talked around this topic of Incident Planning and Response. I encourage everyone to follow this training. Also, a very good point is that the certification is recognised by the British Government and that's something very valuable." Jean-Michel Briffaut - Rail OT Cybersecurity Manager- Serco Group Plc

“I found the training really informative and really interesting. For me, as a member of the executive team, it really clarified for me the questions that I need to be asking, the type of evidence that I need to be seeking and the type of assurances I need to be receiving, from IT, but also from the other core businesses to make sure that they understand their responsibilities. That it’s not just an IT problem. The big key takeaway for me was the process of working on a business continuity plan and with that looking at all our technologies and all the systems that we have, all the contracts that we have. From this course, there will be things that I’ll be looking for in our contracts, there are things that I’ve already asked for. I’ll be taking evidence of actions from our suppliers. I’ll take back a lot of takeaways from the course to the executive team in terms of what they should be asking, what they should be seeking, what they should be looking for. I definitely want to speak to IT about how they monitor trends and if they are looking at the bigger picture. Amar you have been very knowledgeable and engaging. You’ve delivered the course in a way that’s so easy to understand. There’s no jargon, you spoke to us as just normal everyday people. I found the structure very interesting and useful how it’s been broken up - the breakup rooms that helped us get different perspectives. It’s been a really interesting course and I’ve enjoyed it, probably a lot more than I thought I would.” Lee Campbell - Director for Finance and Planning- SRC

“I got some different perspectives and some really useful information, particularly for me. Particularly for dealing with people whose common goals are around the Golden Hour stuff but they don’t really have any other support in place - some really useful informational structures to be able to provide some initial advice and some initial response to make sure we help people get it right. I really enjoyed the course and the 2.5 days really flew by.” Paul Woods - PSNI Cyber Crime Centre- Police Service of Northern Ireland

I found this course very helpful with real-world examples. There are a couple of very good areas that I am going to review and I have already started speaking to my boss who is going to be on this course in July. I think some of the stuff here is just straight to the point and something we can implement quickly. Rather than some of the over complex solutions that we've come up with. Even the cyber response plan etc., I'm very keen on. There are some really key points here that I think we can take out and use going forward.