Cyber Security Blog

How to Keep Your Email Account Safe from Hackers

Written by Guest Author | 22 April 2025

Your email account is often the key to your digital life. Think about it. It’s used for logging into social media, online banking, shopping sites, and much more. If a hacker gets access to your email, they potentially get access to a vast amount of your personal information and other online accounts. Protecting it is absolutely essential in today's connected world.

Losing control of your email can lead to identity theft, financial loss, and significant stress. Hackers are constantly trying new ways to break into accounts. They might want your personal data, your bank details, or to use your account to send spam or scam emails to your contacts. Even seemingly minor details shared via email, from personal photos to discussions about signature ideas for your work account, contribute to the profile of information that needs protecting. Keeping your account secure requires vigilance and following some straightforward security practices.

Create Strong, Unique Passwords

This is your first line of defence. Avoid using common words, birthdays, pet names, or simple number sequences. A strong password should be:

  • Long: Aim for at least 12 characters, ideally more. 
  • Complex: Mix of upper and lower-case letters, numbers, and symbols (£, $, !, %, etc.).
  • Unique: Never reuse passwords across different websites or services. If one account is compromised, using the same password elsewhere means hackers can access those accounts too.

Remembering lots of complex passwords is hard. Consider using a reputable password manager. These tools securely store all your passwords and can generate strong, unique ones for you. You only need to remember one master password for the manager itself.

Switch On Two-Factor Authentication (2FA)

Two-factor authentication adds a vital extra layer of security. Even if someone guesses or steals your password, they still need a second piece of information to log in. This second 'factor' is usually something only you possess.

Common 2FA methods include:

  • SMS Codes: A code sent to your mobile phone via text message.
  • Authenticator Apps: Apps like Google Authenticator or Authy generate time-sensitive codes on your phone.
  • Security Keys: Physical USB devices that you plug into your computer to verify your identity.

Most major email providers (like Gmail, Outlook, Yahoo) offer 2FA. Go into your account's security settings and enable it immediately. It’s one of the most effective ways to stop unauthorised access.

Watch Out for Phishing Scams

Phishing is when criminals try to trick you into giving away sensitive information like passwords or bank details. They often do this via emails designed to look like they come from legitimate companies, banks, or even government departments.

Learn to recognise the signs of a phishing email:

  • Urgent Calls to Action: Emails demanding immediate action or threatening account closure if you don't click a link.
  • Generic Greetings: Messages starting with "Dear Customer" instead of your name.
  • Poor Grammar and Spelling: Official communications rarely contain multiple errors.
  • Suspicious Links: Hover your mouse cursor over links (don't click!) to see the actual web address they lead to. If it looks odd or doesn't match the supposed sender, be wary.
  • Unexpected Attachments: Don't open attachments you weren't expecting, even if they seem to come from someone you know (their account could be compromised).

If you suspect an email is phishing, delete it. Never click the links or download attachments. If you're unsure, contact the company directly using contact details from their official website, not the ones in the suspicious email.

Keep Your Devices and Software Updated

Hackers often exploit known weaknesses in software. Companies release updates to patch these security holes. Ensure your computer's operating system (Windows, macOS), your web browser, and your email application are always kept up-to-date. Enable automatic updates where possible.

Install reputable antivirus and anti-malware software on your computer and phone, and keep it updated. Run regular scans to check for threats.

Regularly Check Account Activity

Get into the habit of reviewing your email account's recent activity or login history. Most email services provide this information in the security settings. Look for logins from unfamiliar locations or devices, or times when you know you weren't accessing your email. If you see anything suspicious, change your password immediately and review your security settings.

Review Third-Party App Permissions

Over time, you might grant various apps and websites access to your email account (e.g., to manage contacts or calendars). Periodically review which applications have permission to access your account. Remove access for any apps you no longer use or don't recognise. This reduces the potential ways your account could be compromised if one of those third-party services suffers a breach.

Stay Vigilant

Email security isn't a one-time task; it requires ongoing attention. By implementing these steps – using strong passwords and 2FA, being wary of phishing, keeping software updated, and regularly checking your account – you significantly reduce the risk of hackers gaining access to your email account and the valuable information it holds. Stay alert and protect your digital hub.