Crisis Communications
Are you prepared for Seamless, Authentic & Accurate Communications during a Crisis?
How Do We Help Our Clients?
At Cyber Management Alliance, we strongly believe that Preparation is the only kind of protection available in today’s hyperconnected, digital ecosystem. It would be unwise to imagine that a disaster can never hit your organisation.
The best strategy is to be ready with a response for when a crisis strikes.
With this in mind, we help our clients take a structured and premeditated approach to Crisis Communications. With a whole suite of Templates, Checklists, Plans and Guides, you’ll never find yourself at a loose end when it comes to communicating lucidly in the midst of chaos.
Here’s a snapshot of our proactive approach to Crisis Comms.
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Crisis Communications Strategy: Crisis Communication Strategy is a high-level, foundational approach that you adopt to address and manage crises. This strategy, which our experts will help you develop, is designed to maintain the organisation’s credibility, minimise damage, and facilitate a swift recovery in the face of a crisis.
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Crisis Communications Plan: Much like a Cybersecurity Incident Response Plan, a crisis communications plan is a detailed document outlining the processes and procedures for communicating during a crisis. It serves as a blueprint for action, ensuring that everyone in the organisation knows their roles and responsibilities.
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Crisis Communications Guidelines: Crisis communications guidelines provide a set of best practices and standards for communicating during a crisis. They serve as a reference point for the crisis communication team and help maintain a high standard of communication.
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Crisis Communications Checklist: A step-by-step Crisis Communications Checklist can keep your team on track during a crisis. It’s a practical tool that your team can use as a handy guide to ensure they’ve covered all the bases and nothing critical has been overlooked.
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Crisis Communication Templates: Crisis communications templates are pre-drafted documents that can be quickly customised and used during a crisis. They save time and ensure that messages are consistent and professionally crafted.
Why Choose Cyber Management Alliance?
At Cyber Management Alliance, we don't just provide templates and checklists. We partner with you to develop a comprehensive crisis communications framework tailored to your organisation's unique risks and vulnerabilities. Our team of experts brings decades of experience in crisis management, cybersecurity, and public relations.
We'll help you:
- Assess Your Risks: Identifying potential vulnerabilities and threats.
- Develop Customised Plans and Strategies: Creating a Crisis Communications framework complete with plans, playbooks, templates and guidelines, that work for your specific business.
- Train Your Team: We’ve been training organisations worldwide in Crisis Management, Cyber Incident Response, Playbook Creation and more. Training doesn’t just enhance awareness levels, it also helps your key staff members understand their individual roles and responsibilities during the crisis.
- Conduct Simulations: We help you practise your response in a safe, simulated environment. Our Scenario-Testing experts are leaders of their domain. We curate bespoke threat scenarios, simulate a crisis situation, study the response of your team and work with you to gradually enhance that response.
- Provide Ongoing Support: We're here to help you through any crisis. We work as partners with our clients, helping them at every step of building a resilient crisis communication framework that prepares them for all uncertainties the future may hold.
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